PRIVACY POLICY

Effective Date: 14/01/2025
Last Updated: 14/01/2025

Welcome to The Valda! Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following types of information:

Personal Information:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely via third-party payment processors)

Non-Personal Information (if applicable):

  • Browser type
  • IP address
  • Device details
  • Website interaction (e.g., pages visited, time spent on site)

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Respond to your inquiries and provide customer support
  • Send marketing emails and promotional offers (if you have opted in)
  • Improve website performance and user experience
  • Detect and prevent fraudulent activities

3. Sharing Your Information

We do not currently share your personal information with third parties. However, in the future, we may share data with:

  • Payment processors
  • Shipping and delivery partners

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

5. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience. These may include:

  • Functional cookies: Essential for site operation (e.g., adding items to your cart).
  • Analytical cookies: Help us understand website performance and visitor behavior.
  • Marketing cookies: Allow us to deliver personalized ads.

You can manage your cookie preferences in your browser settings.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information.
  • Opt out of receiving marketing communications.

To exercise these rights, please email us at team@thevalda.com.

7. Security of Your Information

We are committed to protecting your personal information and employ industry-standard measures such as encryption and secure servers. However, no method of transmission over the internet is 100% secure.

8. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Any updates will be posted on this page with the “Last Updated” date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Thank you for trusting Valda!